The Papua New Guinea Immigration and Citizenship Authority (ICSA) recently launched the first in a series of training workshops aimed at educating its officers on the importance of embedding the Gender Equity and Social Inclusion (GESI) policy into its services. Taking place at APEC House from the 20th to the 22nd of May 2025, the first of ICSA’s GESI ‘Know Your Series’ kicked off with the inaugural Know Your Strategic Work Plan three-day workshop focused on understanding ICSA’s Corporate Plan. Twenty officers from all levels across the organization participated in tailored activities over three days, including real-world case studies and scenarios. The initiative was aimed at embedding the GESI policy into strategic planning and daily tasks while promoting ownership, accountability and collaboration across teams. PNG ICSA Chief Migration Officer (CMO), Wellington Navasivu praised the success of the initiative and highlighted the importance of the GESI policy in all aspects of ICSA’s work. “We here at ICSA acknowledge the importance of furthering the GESI agenda and are working towards full implementation of the GESI policy.” “This training workshop is a pivotal step toward empowering our officers to achieve their professional aspirations while collectively improving the organization by promoting accountability and ownership.” The workshop program was structured over three days to enhance understanding and implementation of key strategies. On day one, participants engaged in interactive discussions, group presentations, and team-building activities to deepen their knowledge of strategy and planning, particularly through an examination of ICSA’s Corporate Plan 2024–2028. Followed by that, in days two and three, focused on defining roles, key performance indicators (KPIs), and practical applications of GESI principles, using case studies to connect policy with daily responsibilities. The training will continue sessions throughout this year, 2025.